FAQ
SHIPPING
Where do you ship Boston Harbor Distillery Products?
We offer shipping to much the continental United States. Most of our online orders are fulfilled through our partnership with Seelbach's (https://seelbachs.com/) and ForWhiskeyLovers (https://forwhiskeylovers.com)
How long does it take to get my order?
We typically take about 48 hours to process orders and get them in transit to you. Then, depending on the method chosen, it's up to the shipper.
RETURNS
Do you accept returns?
All sales of Boston Harbor Distillery products are final, except for cases where product was damaged in transit. If your product was damaged in transit, please CLICK HERE to fill out our damaged product refund request form.
VISITING THE DISTILLERY
What are your current hours?
Mon-Fri: 10am to 4pm mercantile sales (or shop us online or visit one of our many retail partners)
Whiskey Wednesdays: VIP Tours available at 3pm and 5pm
Saturday: 3pm to 8pm cocktails, sampler tastings and VIP Tours
Sunday: CLOSED (Unless special event)
Join us for live music, hosted by SHK Music, on a variety of evenings. Learn more on the SHK Music website
Are you dog friendly?
Yes! All friendly, well behaved dogs are welcome in the distillery. Doggie meet ups are also permitted but due to limited capacity, reservations are required.
Is there parking available?
There is free parking available, alongside of the distillery only.
Do you serve food?
Although we do not serve food, except pretzels on request, you are permitted to order food from a licensed Boston restaurant. For a delightful dining experience, Venezia Waterfront Restaurant is on the property as well.
What precautions are in place regarding COVID-19?
We continue to take the health and safety of all our guest very seriously. The distillery’s unique 40 ft ceilings, macro fans and open space naturally provides distance between patrons and ventilation. Hand sanitizer is available for use.
PURCHASING BHD PRODUCTS
Who are your current distributors?
CONNECTICUT
Brescome Barton, Inc
www.brescomebarton.com
(203) 239-4901
MASSACHUSETTS
Martignetti Cos
United & Excel Divisions
www.martignetti.com
(781) 348-8000
MS Walker
www.mswalker.com
(617) 776-5808
NEW YORK (Upstate & Western NY Only)
Empire Merchants
www.empiremerchants.com
(800) 338-3880
NEW HAMPSHIRE/MAINE/VERMONT
Martignetti Cos of NH, VT and ME
www.martignetti.com
(603) 669-5884
RHODE ISLAND
Mancini Beverage
www.mancinibeverage.com
1-800-992-0589
FLORIDA
Florida Craft Distributors
www.floridacraftdistributors.com
(561) 801-7355
TEXAS
Favorite Brands
https://www.favoritebrands.org/
(972) 943-0263
Los Angeles, Orange County
Scout Distribution
https://www.scoutdist.com
(858) 401-7707
San Diego
Classic Beverage
https://www.classicdist.com
(626) 934-3700
Lousiana
Neat Wines
https://www.neatwines.com/
(504)834-1977
Can I buy online?
Yes. Please visit the shop section of our website.
Are your products gluten free?
Yes, they are. All spirits, even those distilled from grains such as wheat, rye, and barley are gluten-free. That’s because during distillation, the grains containing gluten proteins that provide sugar and starch for fermentation are removed completely, and none of it is carried over into the final product, be that product whiskey, gin, rum or any other spirit.